An on-premise PBX is installed on servers owned by the company and may thus be handled fully by them.
An on-Premise PBX is a PBX system that resides in the company’s location. An enterprise communications infrastructure supported by a single Web-based VoIP infrastructure can serve as the foundation for a wide range of unified communications services and applications.
VoIP for PBX services provide companies with a variety of phone, email, and multimedia functions, such as IP telephony and voice over broadband (VoBB) features, voice-messaging, fax, and SMS texting apps. VoIP services communicate via specific media delivery protocols encoded with audio and video codecs across IP networks.
Optimization of PBX networks with SaaS, is conducted with media streaming via special codecs which conform to application specs and bandwidth, enabling for updating and integration of new features as part of the VoIP provider’s platform of services.
All phone systems offer the advantage of integrating your company communications, allowing you to react to calls more quickly, lead customers to where they need to go, and let your team function much more efficiently. Let’s look at some of the advantages of having an on-premise office phone system:
Choosing whether to go on-premise vs. hosted or full cloud service primarily depends on a business’ infrastructure and resources. If you already have appropriate infrastructure in place, which is able to handle network, security, power and servers, and are willing to utilize it for your communications, then an on-premise PBX is a great solution.
Please remember that even if you acquire a third-party support and maintenance plan, you will still require an IT administrator to manage the PBX and handle minor daily tasks.
If you want to reduce the amount of time you spend managing such services, a hosted or cloud solution is appropriate. The only thing to consider is how much control you want over your communications system.
If your organization needs skills and experience of a team to manage and maintain a software PBX, a hosted solution is a fantastic option to outsource your hardware and infrastructure needs while maintaining control over the PBX’s data and configurations.
Another thing to think about is your internet connection. For companies with high-speed internet, this is a non-issue. However, for businesses in locations with restricted access, an on-premise solution may be more reliable.